We understand you may have questions about what to expect from your assessment at Millard Health.
From your initial visit, a team of skilled professionals will work with you to recommend a treatment plan that addresses your unique needs, which could mean working with our team of providers or receiving treatment in the community.
Tips to prepare for your appointment
- Support is welcome. If you’d like a family member or support person to attend with you, please let us know ahead of time.
- Dress for moderate activity. Please wear loose, comfortable clothing and closed-toe, closed-heel shoes. You may be asked to show your injury(s) or perform movements that assess your range of motion, strength and fucntional capabilities within safe limits during your appointment.
- We are here to listen. Arriving on time and being ready to share your thoughts and experiences will help guide your assessment.
- Your recovery is our priority. Active participation in your treatment journey plays a key role in achieving the best possible outcomes.
- Need to reschedule? If you’re feeling unwell or unable to attend your scheduled appointment, please contact both your WCB claim owner at 780-498-3999 and Millard Health at 780-498-3200.
What to expect during your assessment
We offer a range of assessments to better understand your work-related injury or illness and current condition. These help us determine what actitivites you can safely do and guide us in recommending the most effective treatment options—so you can return to work and life, with confidence.
Our assessments are thorough, objective and focused on your recovery. We’ll share detailed findings with your claim owner and family physician to help plan your next steps.
- We will take time to understand your experience — your perspective matters, and it helps us to tailor support to your needs.
- We will answer questions you have about your recovery so you can learn more about your injury/illness and the details of your treatment plan.
- We will connect with your claim owner to let them know about our recommendations and who to call if they have questions.
Types of assessments
Medical examination
We will arrange for a physician who specializes in workplace injuries to review your medical history to confirm your diagnosis and ensure it is safe for you to participate in treatment. They will collaborate with your treating physician to support your recovery. Our physician will provide an initial assessment only, and you are encouraged to continue care with your own physician throughout your recovery process.
Medical coordination services
We arrange and monitor additional tests (e.g., diagnostics) if more medical information is needed to support your care.
Basic functional capacity evaluation (BFCE)
We assess your current physical capabilities through various activities like bending and lifting. These tasks are tailored to your specific injury and job duties. We will also ask you to complete some survey questionnaires to help us understand how your injury has impacted you.
Comprehensive functional capacity evaluation (CFCE)
We determine your long-term physical capabilities as they relate to your job. This assessment includes physical tasks—similar to a BFCE—but over two days, to evaluate your sustained performance. You will also complete standardized questionnaires to help us understand any ongoing impacts of your injury. The CFCE is completed once you have reached a medical plateau and is used to identify permanent work capabilities.
Ergonomic assessment
We review your work setup and tasks to suggest changes that reduce injury risk — like workstation adjustments, safe work practices or optimal body mechanics.
Gait assessment
We focus on your walking and standing ability. Recommendations may include exercises, footwear, braces or orthotics.
Hand assessment
A hand therapist evaluates grip, movement and function to create a personalized treatment plan. Recommendations may include customized splinting, adaptive equipment (e.g., anti-vibration gloves), and treatment recommendations to improve both fine- and gross-motor hand dexterity.
Mild traumatic brain injury assessment
A neuropsychologist or specialized psychologist reviews your accident history, symptoms and treatment to provide education and recovery recommendations.
Psychological injury screen
We provide a psychological assessment to determine treatment recommendations and work capabilities following a psychological injury.
Return-to-work planning meeting
You, your employer and one of our clinicians will meet at your worksite to collaborate on how you can safely return to work while you recover. This may include modifying your job, performing different tasks or reducing your work hours — which is why meeting at your worksite is important.
Download and print the assessment package.
