Review and appeals

We know the decisions we make affect people's lives so we do our best to make sure every one is fair and considers all the facts. Even so, there will be times when we don’t agree. We believe the key to moving forward in these situations is listening and understanding each other’s perspectives.

Learn more about how to question a WCB decision, the decision review process we follow, and how to get support for your request.

For workers

You can always call us to talk about your claim. If you want us to review a WCB decision on your claim, we will work with you to help you better understand the decisions on your file.

Office of the Appeals Advisor

Workers can receive help with claim review requests at any time by contacting the Office of the Appeals Advisor. There is no charge for their services.

For employers

We're always available to discuss your claim questions. To ensure fairness, we offer an appeal consulting service to help employers understand the facts, policies and legislation we used to make a decision.