Once you have reported your injury or illness to your employer and WCB, we will review your claim. This review includes making initial decisions on benefits and informing you of the status of your claim. If an adjudicator or case manager is assigned to your claim, he/she will be your contact at WCB—you can call him/her directly for all questions or updates on your claim.
Notifying WCB of a worker's injury and partnering with us to provide safe return-to-work options are all important ways that employers are involved in the claims process. Partnering with you to manage claims is key to Alberta's strong workers' compensation system.
Once you have submitted your patient's injury report to us, or become involved in an injured worker's treatment, we will work with you to ensure timely and quality care that supports a safe return to work.