Book a service

The well-being of all Albertans is and has always been our first priority.

In-person assessment and treatment services are not available at this time. There are some virtual assessment and treatment services available through a computer or smart phone connection. Please contact us at for more information or to set up an exam.

Millard Health is here to help you recover. We provide assessments, treatment programs, employment services and prevention services.

To book a service, please complete this service request form and fax it to 780-498-3254.

If you have questions about completing the form, please contact us.

If you are a WCB claimant, you do not need to complete the form. Your case manager will take care of the referral process for you.

Cancellation and no-show policy

Millard Health’s cancellation and no-show policy is followed without exception. Regardless of the reason, charges will apply for all appointments cancelled, rescheduled or missed with less than 24-hours notice (excluding weekends and holidays).

As the referral source, you are responsible for paying the associated cancellation, no-show and late arrival fees.


A 90 per cent fee will apply to cancellations received with less than 24-hours notice (excluding weekends and holidays).


A no-show is when a client fails to attend a service that has been booked and confirmed.

A fee of 100 per cent will apply to all no-shows.

Late arrivals

A 15-minute grace period will be allowed for medical appointments and a 30-minute grace period for other appointments. After this grace period, the appointment will be cancelled.

A fee of 100 per cent will apply to all late arrivals.