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Contact us

Contact Centre

Edmonton: 780-498-3999
Calgary: 403-517-6000
Toll free in Alberta: 1-866-922-9221
Toll free outside Alberta: 1-800-661-9608
Claims toll free fax: 1-800-661-1993 (in Alberta)

For more detailed contact information please click on the panels below.

Addresses
Edmonton Calgary

Mailing address:
PO Box 2415
Edmonton AB T5J 2S5

Street address:
9912 - 107 Street
Edmonton AB T5K 1G5

Mailing address:
PO Box 2415
Edmonton AB  T5J 2S5

Street address:
150-4311 - 12 Street NE
Calgary AB T2E 4P9
The Calgary regional office has moved effective May 19, 2009.

Appeals Commission
Edmonton Calgary

901-10109-106 Street
Edmonton AB T5J 3L7

Braithwaite Boyle Centre
#206-1701 Centre Street North
Calgary AB T3E 7Y2

Tel: 780-412-8700
Fax: 780-412-8701
Toll-free in Alberta: 1-866-222-4109

Website: www.appealscommission.ab.ca

Tel: 403-508-8800
Fax: 403-508-8822
Toll-free in Alberta: 1-866-222-4101

Website: www.appealscommission.ab.ca
Claims (general inquiries)

Claim specific information:
WCB-Alberta complies with the Freedom of Information (FOIP) Act and therefore ensures every precaution is taken to protect your personal and claim specific information. Security risks are associated with the Internet/email, therefore we will not communicate any personal or claim specific information through this medium.

Edmonton local Calgary local

Tel: 780-498-3999
Fax: 780-427-5863

Tel: 403-517-6000
Fax:403-517-6201
Toll-free

Inside Alberta: 1-866-922-9221
Outside Alberta: 1-800-661-9608
Fax in Alberta: 1-800-661-1993
Toll free fax outside Alberta: Not available - fax claims to 780-427-5863

Online (email)

General worker inquiries form
Edmonton address Calgary address

Mailing:
PO Box 2415
Edmonton AB T5J 2S5

Street:
9912 - 107 Street

Mailing:
PO Box 2415
Edmonton AB  T5J 2S5

Street:
150-4311 - 12 Street NE
The Calgary regional office has moved effective May 19, 2009.

Contracting and Procurement Services
Contracting and Procurement Services Accounts Payable

PO Box 2415
Edmonton AB T5J 2S5

Tel: 780-498-4806 or 780-498-4808
Fax: 780-498-7865

E-mail: caps@wcb.ab.ca

Tel: 780-498-4942 or 780-498-4941
Fax: 780-498-7880

Millard Health Business Office Health Care Services

Tel: 780-498-3312
Fax: 780-498-3907

Website: www.millardhealth.com

Tel: 780-498-3312
Fax: 780-498-3998

Medical Aid
 

Tel: 780-498-4296
Fax: 780-498-7852

  
Dispute Resolution and Decision Review Body

Tel: 780-498-4480
Fax: 780-498-7855
Toll-free phone in Alberta: 1-866-922-9221
Toll-free phone outside Alberta: 1-800-661-9608

eBusiness Support Team (online services)

Business hours: 8 a.m. to 4:30 p.m. weekdays

Tel: 780-498-7688
Fax: 780-498-7866
Toll-free phone in Alberta: 1-866-922-9221

E-mail: eBusiness.support@wcb.ab.ca

Employer Inquiries (Employer Account Services)

Employer inquiries:

Edmonton local Calgary local

Tel: 780-498-3999
Fax: 780-498-7999

Tel: 403-517-6000
Fax:403-517-6201
Toll-free

In Alberta: 1-866-922-9221
Outside Alberta: 1-800-661-9608
Fax: 1-800-661-1993
Toll free fax outside Alberta: Not available - fax claims to 780-427-5863
Online (email)

Employers with a WCB account inquiries
General employer inquiries
Premium payments mailbox

Workers’ Compensation Board - Alberta
PO Box 2542 Stn M
Calgary AB  T2P 5E7

NOTE: This address is for payments only
Edmonton address Calgary address

Mailing:
PO Box 2415
Edmonton AB T5J 2S5

Street:
9912 - 107 Street

Mailing:
PO Box 2415
Edmonton AB T5J 2S5

Street:
150-4311 - 12 Street NE
The Calgary regional office has moved effective May 19, 2009.

FOIP Coordinator Office

PO Box 2415
Edmonton AB T5J 2S5

Tel: 780-498-3876
Fax: 780-498-4823

E-mail: privacy@wcb.ab.ca

Health Care Provider Inquiries

Physician inquiries

Contract inquiries

Medical Services
PO Box 2415
Edmonton AB T5J 2S5

Street address:
9912 - 107 Street

Toll-free in Alberta: 1-800-661-5419
Toll-free outside Alberta: 1-800-661-9608
Fax: 780-498-7807

Health Care Services
131 Airport Road
Edmonton AB T5G 0W6

Tel: 780-498-3219
Fax: 780-498-3998

E-mail: hcs@wcb.ab.ca

Claims inquiries

Billing inquiries

Claims Contact Centre
Tel (Edmonton): 780-498-3999
Tel (Calgary): 403-517-6000
Toll-free in Alberta: 1-866-922-9221
Toll-free outside Alberta: 1-800-661-9608

Medical Aid
Tel (Edmonton): 780-498-3999
Tel (Calgary): 403-517-6000
Toll free in Alberta: 1-866-922-9221
Toll-free outside Alberta: 1-800-661-9608
Fax: 780-498-7852


Human Resources

PO Box 2415
Edmonton AB T5J 2S5

Tel: 780-498-8600
Fax: 780-498-8618

Media Inquiries
Corporate Communications Jennifer Dagsvik
Media Relations Specialist

Mailing address:
PO Box 2415
Edmonton AB T5J 2S5

Street address:
9912-107 Street

Tel: 780-717-5855
Fax: 780-498-7875

E-mail: jennifer.dagsvik@wcb.ab.ca
(media inquiries only)

Millard Health

131 Airport Road
Edmonton AB T5G 0W6

Tel: 780-498-3200
Fax: 780-498-3907

Website: www.millardhealth.com

Office of the Appeals Advisor
Edmonton Calgary

Mailing address:
PO Box 1893
Edmonton AB T5J 2P3

Street address:
Financial Building
500-10621 100 Avenue

Tel: 780-498-8640
Fax: 780-498-7870

Braithwaite Boyle Centre
602-1701 Centre Street North
Calgary AB T2E 7Y2

Tel: 403-517-6220
Fax: 403-517-6221

Toll-free:
In Alberta: 1-866-922-9221
Outside Alberta: 1-800-661-9608

E-mail: appealsadvisor@wcb.ab.ca

Regional Service Centres
Red Deer Lethbridge Grande Prairie

Canadian Paraplegic Association
#103, 4719-48 Avenue
Red Deer AB T4N 3T1

Network Business Services Ltd.
515 – 7th Street South
Lethbridge AB T1J 2G8

Excellent Bookkeeper
#104, 10118-101 Avenue
Grande Prairie AB T8V 0Y2

1-866-922-9221 (toll free)

Hours of operation:
9 a.m. to 4:30 p.m.
Monday to Friday

1-866-922-9221 (toll free)

Hours of operation:
8:30 a.m. to 4:30 p.m.
Monday to Friday

1-866-922-9221 (toll free)

Hours of operation:
9 a.m. to 5 p.m.
Monday to Friday

Research Program

Mailing address:
WCB-Alberta Research Program
Research Coordinator
PO Box 2415
Edmonton AB T5J 2S5

Street address:
9925 - 107 Street

Fax: 780-498-7884
E-mail: research@wcb.ab.ca

Worker Inquiries (claims)

Claim specific information:
WCB-Alberta complies with the Freedom of Information (FOIP) Act and therefore ensures every precaution is taken to protect your personal and claim specific information. Security risks are associated with the Internet/email, therefore we will not communicate any personal or claim specific information through this medium.

Edmonton Calgary

Tel: 780-498-3999
Fax: 780-427-5863

Tel: 403-517-6000
Fax:403-517-6201
Toll free

Inside Alberta: 1-866-922-9221
Outside Alberta: 1-800-661-9608
Fax in Alberta: 1-800-661-1993
Toll free fax outside Alberta: Not available - fax claims to 780-427-5863
Online (email)

General worker inquiries form
Edmonton address Calgary address

Mailing:
PO Box 2415
Edmonton AB T5J 2S5

Street:
9912 - 107 Street

Mailing:
PO Box 2415
Edmonton AB T5J 2S5

Street:
150-4311 - 12 Street NE
The Calgary regional office has moved effective May 19, 2009.

WorkSIGHT Magazine Inquiries

Karla Johnston, Editor
Phone: 780-498-8681

Email: karla.johnston@wcb.ab.ca

Deaf, hearing and speech impaired

TDD (Telecommunication Device for the Deaf):
If you have a TTY phone, please call our text telephone number at 780-498-7895.