View your claim information

Available Monday to Friday from 7 a.m. to 7 p.m.

You can find out:

• The status of your claim (i.e., accepted, denied, pending).
• When your next cheque will be mailed or deposited directly in your account.

For instant access, you will need:

• Your 7-digit claim number (included in your initial letter confirming your claim has been registered).
• Your temporary WCB-issued password (included in the second letter sent from WCB-Alberta).

Interested in trying online services?

If you have not received a letter, or do not have a time-loss claim, you may still be eligible to use Workers’ Online Service. Please contact the Claims Contact Centre to request access.