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Team up with OIS

OIS or Occupational Injury Service is a program specifically designed for people who are hurt at work. It provides injured workers with expedited access to medical services at special OIS clinics throughout the province. The focus is on helping injured workers return to work as quickly and safely as possible.

Using an OIS clinic for treatment services is voluntary. Workers can go to their own physician if they prefer. If the worker chooses to use OIS, the OIS visit must be the first physician visit for that work-related injury, unless the first visit was in the hospital emergency room.

> How do I access OIS?

Talk to your employer to see if they are signed up for OIS. If they aren’t, encourage them to review the Employer OIS guide for more information.

Once your employer is signed up for the service, you can access any of the OIS clinics across the province when you suffer a work-related injury

> Where are OIS clinics located?

OIS is available in Edmonton, Calgary, Fort McMurray, Grand Prairie, Hinton, Leduc, Lethbridge, Lloydminster, Medicine Hat, Red Deer and Taber. Find a provider near you. (pdf, 188KB)

> Worker benefits

  • Same day access to a physician with a background in occupational medicine and WCB-Alberta training (target wait time of 30 minutes or less)
  • Expedited diagnostic and treatment services
  • Detailed communication to you, your employer and physician about your assessment and treatment
  • Individualized return-to-work plan
  • Follow-up support

> Worker resources

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Latest OIS updates

April 16, 2012 EFFECTIVE MAY 1, 2012 - Medicentres Sherwood Park location is discontinuing the extended hours portion of the OIS program. Their OIS hours of service will be Monday through Friday from
9:00 am - 5:00 pm (except statutory holidays) with the last OIS patient being seen at 4:00 pm.
March 29, 2012 EFFECTIVE IMMEDIATELY - OIS hours for PrimeCARE Health in Calgary are Monday to Thursday 8 a.m. to 6 p.m. and Fridays 8 a.m. to 5 p.m.
February 6, 2012 Alta-Sask Wellness Inc. in Lloydminster is joining the OIS team. Here is a complete listing of their services and their contact information.
January 30, 2012 Medicentres Westgate location in Edmonton joins the OIS team. Here is a complete listing of their services and their contact information.
January 10, 2012 Eaglesmed Clinic in Calgary joins the OIS team. Here is a complete listing of their services and their contact information.
December 22, 2011 EFFECTIVE IMMEDIATELY - PrimeCARE Health is extending their hours of operation to Monday to Friday from 8:00 a.m. to 5:00 p.m.
December 5, 2011 OIS Change Effective December 11, 2011 - LifeMark Health - Heritage Hill in Calgary will no longer be able to offer Occupational Injury Services (OIS) to employers. They will continue to offer rehabilitation services to injured workers through their physiotherapy and chiropractic programs. LifeMark Health will continue to offer the OIS program though