Policy development and consultation
Section 6 of the Workers' Compensation Act gives the Board of Directors the mandate to determine policy. The Act, Regulation and Policy provide the decision-making framework on entitlements and benefits for injured workers and responsibilities of employers. WCB-Alberta wants to ensure all Albertans, and in particular WCB-Alberta stakeholders are aware of potential policy changes and have an opportunity to provide input on proposed policy amendments. Policy consultation with the public and stakeholders is conducted via WCB-Alberta’s website.
The Policy Development Department supports the Board of Directors in this responsibility by:
- researching and analyzing policy issues
- managing WCB-Alberta’s stakeholder consultation process through WCB-Alberta’s website
- drafting policy amendments for consideration by WCB-Alberta's senior management team and the Policy Committee of the Board of Directors
For information regarding WCB-Alberta policies, please email policy.development@wcb.ab.ca or to view policies currently posted for consultation and to provide comments, visit the What's new in policy page.
If you have a question about how a policy applies to your claim or employer account contact your customer service representative (adjudicator, case manager, account manager, etc.) directly or contact the Claims Contact Centre as Policy Development does not work with individual claims or employer accounts. Your customer service representative will review the policy with you and explain how it applies as well as the rationale behind the policy. If, after getting all the information about the policy, you think that the policy should be changed, you can request a policy review. Please follow the process in the Policies & Information Manual under G-4.